Your Trusted Garage Door Solution in Azusa, CA
Standing Behind Our Work with Confidence and Commitment
The Azusa Garage Door Repair Guarantee
At Azusa Garage Door Repair, we believe in the quality of our service and the products we use. Our commitment to you goes beyond just repairs; we stand firmly behind our work with comprehensive warranties and guarantees that ensure your peace of mind. We prioritize your satisfaction, ensuring that every project we undertake meets the highest standards of excellence. Your trust is our most valuable asset, and we aim to prove that every time.
🔧 Workmanship Warranty
Our workmanship warranty exemplifies our philosophy of providing not just repairs, but assurance. We cover all labor performed during your garage door installation or repair for a duration of two years from the date of service. This warranty signifies our commitment to quality and customer satisfaction. If you experience any issues related to our workmanship within the warranty period, we encourage you to reach out. Our team is ready to address your concerns swiftly and effectively, ensuring that you are completely satisfied with our service.
🛡️ Parts Warranty
When it comes to parts, we ensure that every component installed in your garage door system meets high standards. We offer a variety of parts warranties based on the manufacturer’s specifications. This can range from a one-year warranty on certain components to a lifetime warranty on others, such as springs, depending on the brand. By providing both manufacturer and company warranties, we strive to give you confidence in the longevity and reliability of your garage door. Remember to keep your receipt, as it’s necessary for warranty claims.
✅ Satisfaction Guarantee
At Azusa Garage Door Repair, your happiness with our service is paramount. If you are not satisfied with our work, we want to hear from you. Our commitment is to rectify any issues promptly. Whether it’s adjusting your door’s alignment or addressing any minor inconveniences, we promise to work diligently until we meet your expectations. Your feedback is essential for our growth, and we firmly believe in ensuring every customer walks away happy.
📞 Ongoing Support
Questions after service? Our team is always available to provide support and answer any questions about your garage door.
What's Covered
Garage Door Installations
Our warranty covers any garage door installations performed by our skilled technicians, ensuring that all components function seamlessly.
Garage Door Repair Work
Any repair work conducted will be guaranteed, covering the labor and service provided to restore your garage door to optimal function.
Mechanical Parts
All mechanical parts installed, such as springs and rollers, are covered under warranty to guarantee their performance over time.
Hardware Components
The warranty also covers hardware components like hinges, brackets, and cables that ensure your garage door operates smoothly.
Safety Sensors
Safety sensors installed as part of your garage door system are covered, ensuring they function properly to keep your family safe.
Remote Controls
Remote controls provided by us are also backed by warranty to ensure ease of access to your garage at all times.
Garage Door Openers
Any garage door openers installed are covered under warranty, guaranteeing their reliability and functionality.
How to Make a Warranty Claim
Contact Us
Reach out to our customer service team via phone or email, providing details of the issue and your warranty information.
Schedule Inspection
Our technicians will schedule a convenient time to visit your property and evaluate the issue you're experiencing.
Review Findings
Once our technician assesses the situation, they will explain the findings and the steps necessary to address the issue under warranty.
Service Completion
Following approval, our team will proceed with the necessary repairs, ensuring you are satisfied with the resolution before leaving.
Warranty Exclusions
For complete transparency, the following are not covered under our standard warranty:
- User Misuse: Damage caused by improper use or handling of the garage door system is not covered under warranty.
- Acts of Nature: Damage resulting from natural disasters, such as floods or earthquakes, falls outside of our warranty coverage.
- Unauthorized Repairs: Any work done by unqualified service providers or DIY repairs can void your warranty.
- Neglect or Lack of Maintenance: Failure to perform regular maintenance on your garage door system may lead to issues that are not covered by our warranty.
Extended Warranty Options
We understand that peace of mind is important for our customers, which is why we offer extended warranty options. You can opt for additional coverage for parts and labor beyond our standard warranties, ensuring your garage door system remains in peak condition for years to come. Ask our team about the available upgrades during your service consultation.
Warranty FAQs
What is the duration of the workmanship warranty?
Our workmanship warranty lasts for two years from the date of service. This covers all labor performed during your garage door installation or repair.
How do I make a warranty claim?
To make a warranty claim, contact our customer service team, schedule an inspection, and allow our technicians to evaluate the issue. They'll guide you through the next steps.
Are there any exclusions to the warranty?
Yes, our warranty does not cover damages due to user misuse, natural disasters, unauthorized repairs, or neglect of maintenance.
What should I do if I'm not satisfied with the service?
If you're not satisfied, please let us know immediately. We are committed to resolving any issues and ensuring your complete satisfaction with our service.